If you or your staff have a paper Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) certificate issued between January 2001 and December 2006, these certificates will no longer be valid after 30 June 2013. Holders of these certificates need to complete a new course from an approved training provider and apply for a photo competency card from a participating Australia Post outlet. The Office of Liquor, Gaming and Racing (OLGR) has worked with Australia Post to ensure access to this facility. There are now over 118 Australia Post Offices throughout NSW and in cross border locations that provide this service.